Business Continuity Planning

ProVise has implemented a comprehensive Business Continuity Plan designed to help ensure the continued operation of critical business functions during significant business disruptions, including hurricanes, severe weather events, power outages, cybersecurity incidents, and other emergencies. In the event of tropical storms, hurricanes, etc. we will regularly monitor the changing weather conditions and may implement business continuity procedures in advance of a forecasted event to help protect employees, clients, and business operations.

Our business continuity efforts include the following:

1. Ongoing Business Continuity Governance: ProVise maintains and regularly reviews its Business Continuity and Disaster Recovery Program. Our procedures are periodically tested and updated to address evolving operational, regulatory, technology, and environmental risks.
2. Protection of Client Information and Records: Client records and business-critical data are maintained on secure systems with routine backup procedures and redundancy measures designed to protect information and facilitate recovery following a disruption. We also maintain cybersecurity safeguards intended to protect confidential client information and support business operations.
3. Remote Access and Operational Resiliency: If necessary, authorized personnel can securely access essential systems and client information from alternative locations, allowing the firm to continue providing services even if our primary office location becomes temporarily unavailable.
4. Custodian Continuity: Client assets are held directly with independent qualified custodians, including but not limited to Charles Schwab & Co., Inc. and Kestra Investment Services, LLC both headquartered in Texas. Clients may continue to access account information and transact business directly with their custodian during a disruption, subject to the custodian’s operating capabilities and procedures.
5. Communication During Emergencies: In the event of a significant disruption, ProVise will make reasonable efforts to communicate important updates to clients through available channels, which may include email, telephone communications, and updates posted on our website.
6. Alternative Service Arrangements: Depending on the nature and scope of the disruption, advisory personnel may operate remotely or from alternate locations to maintain client service and support critical business functions.
7. Commitment to Client Service: While no business continuity plan can eliminate all risks or guarantee uninterrupted operations under every circumstance, ProVise is committed to taking reasonable measures to protect client interests, safeguard information, and restore normal business operations as quickly and safely as practicable.
8. Additional Information: Clients who have questions regarding our Business Continuity Plan or need assistance during an emergency may contact our office using the contact information available on our website. During significant disruptions, additional instructions and resources may also be posted online.